All systems are go

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  • Monitoring
    • CORE Business Dashboard
    • Client Interfaces

      Business Profile Page, Embed Pages, Kiosk

    • Mobile APIs
    • Corporate Dashboard (Dash)
    • Support Desk
    • GROW
    • Business Intelligence (Dashview)
Previous Incidents

[Resolved] Downtime

Began: Ended: Duration:
  • Monitoring
  • CORE Business Dashboard
  • Client Interfaces
  • Mobile APIs
  • Corporate Dashboard (Dash)

Potential downtime the team is looking into.

We are working to resolve a connection issue. Will keep updates here as we progress.

We are working as quickly as we can to resolve this system outage at this time. Will keep updated here as we progress.

We continue to work as quickly as we can to resolve this system outage. Further updates are to be provided as we progress.

We've confirmed there is a problem, Further fixes are being implemented. Updates will be provided as we progress.

Our Engineers continue to work as quickly as they can to resolve this system outage. Further updates are to be provided as we progress.

Multiple Engineers continue to work as quickly as they can to resolve this system outage. Further updates are to be provided as we progress.

Engineers continue to work as quickly as they can to resolve this system outage. Further updates are to be provided as we progress.

We've now resolved the incident. Thanks for your patience.

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Monitoring
  • CORE Business Dashboard
  • Client Interfaces
  • Mobile APIs
  • Corporate Dashboard (Dash)

Potential downtime the team is looking into.

We are back online!

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Monitoring
  • CORE Business Dashboard
  • Client Interfaces
  • Mobile APIs
  • Corporate Dashboard (Dash)

Potential downtime the team is looking into.

We are back online!

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Monitoring
  • CORE Business Dashboard
  • Client Interfaces
  • Mobile APIs
  • Corporate Dashboard (Dash)

Potential downtime the team is looking into.

We are back online!

[Resolved] Potential Downtime

Began: Ended: Duration:
  • Monitoring
  • CORE Business Dashboard
  • Client Interfaces
  • Mobile APIs
  • Corporate Dashboard (Dash)

Potential downtime the team is looking into.

We are back online!

[Resolved] Degredation of DB

Began: Ended: Duration:
  • Monitoring
  • CORE Business Dashboard
  • Mobile APIs
  • Corporate Dashboard (Dash)

We are tracking an issue that has degraded the performance of the database. Latency is increased in the Core system and users will see slow response time.

We have taken steps to resolve the issue and are awaiting the system to return to normal state. We will update you as this progresses.

We've now resolved the incident. Thanks for your patience.

We will be updating with an incident analysis shortly.

No further notices from the past 7 days.